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Privacy Policy

Privacy Policy

Visiting our Website:

In general, you can visit our website ( without telling us who you are or submitting any personal information.

We and our third party service providers, including Google Analytics, collect, process, store and analyze information obtained from your browser, including IP address, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, and pages viewed. You can obtain additional information on Google Analytics’ collection and processing of data and data privacy and security, including how to learn more about opting out of Google Analytics’ data collection.

We also use “cookies” or other tools that track, measure and analyze the behaviours and usage patterns of visitors to the website. We use this information to help us understand how visitors engage with the website and to improve our visitors’ experience. A cookie is a tiny element of data that the website can send to your browser, which may then be stored on your computer or mobile device so we can recognize you when you return. We use cookies for analytics purposes as well as for certain features of the website. You may set your web browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from the website, you may not be able to take advantage of all of the features of our website.

Online Advertising: uses third parties to serve our advertisements on other websites. This is a common marketing practice referred to as interest-based or online behavioural advertising. Advertising companies may use cookies to collect information (such as services you view) when you visit our website and use that information to serve advertisements tailored to your interests on other third-party websites.

To opt-out of having your information used by these companies for online behavioural advertising purposes, please visit

Sharing of Personal Information

Health Care:

In the course of providing health care services, your personal information and personal health information may be shared with health information custodians involved in your treatment and care (e.g. another physician or health care practitioner, a health professional or member of your clinical care team, a public hospital, pharmacy, laboratory, ambulance service or coroner).

We may also share your personal information for the purposes of contacting your family or a substitute decision maker as required or permitted by applicable law.

Service Providers:

Your personal information may be maintained by in Canada or by our service providers in Canada or the United States. We use third-parties to provide various services on our behalf. For example, we may use service providers to store our data, authorize and process payments, process test results and send email communications. Our service providers are given the information they need to perform their designated functions, and are not authorized to use or disclose personal information for their own marketing or other purposes.

Legal & Compliance:

We or our service providers may disclose your personal information where required or permitted by law. For example, we may provide your personal information in response to a search warrant or other legally valid inquiry or order. We may also disclose personal information for certain proceedings and to investigate or prevent actual or suspected loss or harm to persons or property.

Safeguards believes that securing your personal information is a very important part of our job. We have implemented reasonable administrative, technical and physical safeguards in an effort to protect against loss, theft or unauthorized access, use, copying, modification, disclosure and disposal of personal information in our custody and control. We restrict access to information on a need-to-know basis to employees and authorized service providers who require access to fulfill their job requirements.

We have information retention processes designed to retain information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

Access to Your Personal Information

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access to your personal information by writing to the Privacy Officer, whose contact information and email address are provided at the end of this Statement.

We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

The use of this website

When visitors come to our site, our third party advertising platforms may place cookies on your browser. These cookies are used for targeted advertising purposes, and enables us to provide our website visitors with relevant messaging.

By using this website, you consent to collection of certain personally identifiable information. Information collected via this website is kept separate, and never correlated with the anonymized MAC addresses collected by the physical sensors, except for the purposes of opt-out if requested.

You can browse our site anonymously. If you explicitly disclose any personal information, e.g., for requesting product information, we will collect information such as name, address, email and phone number which may be used to contact you.

We also collect certain anonymous and aggregate information about visitors to our website to better improve our services. This may take place via use of cookies. We may use third parties to collect this anonymous and aggregate information, such as Google Analytics. We may share anonymous or aggregate information about our website visitors with third parties for advertising purposes, such as retargeting, or with other trusted parties that assist us in operating our website or conducting our business.

Opt out

You can opt-out at any time by deleting or removing the cookies stored on your device.

Changes to this Privacy Statement may revise its privacy practices and this Privacy Statement from time to time. We will post a copy of the current Privacy Statement on the website. In addition, you may request a copy of the Privacy Statement currently in effect at any time by contacting us.